Welcome to my portfolio. I’m a user experience designer and advertising expert focused on creating customer-centric solutions.
Lead a 3-day remote workshop where a group of marketers, analysts, technologists, designers and specialists collaborate to create an improved product solution finder experience.
A services management product needed to align with a new design system and branding. Through the context of a UX vision and journey map, designers propose a 4-step plan to iteratively migrate and launch components from a new design system.
Design led initiative to create a shopping cart management feature for customers who need to save and manage multiple carts over several accounts and contracts.
Create a search results page for the marketing site that includes results for multiple sources and content types: pages, articles, products, videos, blogs and training.
Planning to expand our North America platforms to Rest-of-World, I provided a CX strategy for launching and translating a global experience on three platforms.
A two-phased workshop with heavy users across North America informed prioritization for a new menu and opportunities for application improvement.
